Our Sales Keyholder backs up the store leadership team by overseeing sales and customer service, coaching teammates, and calling the plays for the daily operations of the store when necessary.
This position is a great first-time leadership role for the right candidate.
*We count on our Sales Keyholders to:*
* Ensure we always provide great customer service
* Lead a selling culture and enhance the customer experience
* Recognize and reward performance
* Coach, train, and support teammates
* Manage loss prevention, safety, and audit expectations and results
* Ensure the store is neat, clean, and well-stocked
* Open and close the store when necessary
*To be considered for this role, you must meet these minimum requirements:*
* At least 18 years old
* High school degree or equivalent
* 1+ year of retail/customer service experience
* Available to work a flexible schedule – including evenings, weekends, and holidays
* Comfortable with technology (such as hand-held and mobile devices)
* Strong communication skills
* Can stand, walk, bend and lift cartons weighing up to 25 lbs.
during each work shift with or without an accommodation
*You’ll be considered a top candidate if you have:*
* Previous experience in a leadership position
* Previous experience in a retail setting
*Perks & benefits our Part-Time Sales Keyholders receive:*
* Generous employee discount (50% off full-price items and 30% off sale items)
* Monthly bonus incentive pay eligibility
* Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
* Work-Life Assistance Program to support health, personal, family or work-related challenges
* High-energy environment, working alongside people who appreciate the power of a team
* Opportunities for professional development and advancement
*Purpose of Role*
The Keyholder, Sales contributes to the achievement of the store’s profitability and Key Performance Indicators by effectively performing the responsibilities of a leader on duty, providing customer service aligning with Under Armour’s core values while working as part of store leadership to accomplish operational excellence.
The Retail Store Keyholder serves as a coach and mentor to other teammates within sales/stock.
This role also serves as the go-to leader in the absence of the Assistant Store Manager role and is responsible for opening and closing stores.
*Qualifications*
* Advanced numeracy, literacy, and advanced communication skills
* Fluent in local language and basic verbal English skills
* Basic people management skills
* Proficient in use of computers and other technology
* Effectively communicate with athletes, teammates, and leadership
* Adjusts to new ideas/methods of working
* Knowledgeable of store operations, visual merchandising, stock room, risk management & safety
* Knowledge and understanding of employment laws including compliance with federal, state, and local requirements
* Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
* Advanced selling experience and comprehensive industry understanding
* May anticipate and prevent problems and roadblocks before they occur
*Requirements*
* One year experience in a sports/apparel & footwear retail environment
* Exposure to Keyholder experiences
* High School education or equivalent
* Availability to work a flexible schedule, including holidays, nights, and weekends
Job Type: Part-time
Pay: From $16.
25 per hour
Expected hours: No less than 24 per week
Benefits:
* Employee discount
* Flexible schedule
Experience level:
* 1 year
Shift:
* Day shift
* Evening shift
* Morning shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work Location: In person
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