*Andrews Avenue Residential*
*Position Description*
*Position: Leasing Associate *
*Location: Newport News, VA*
*Job Type: Full-Time*
*Classification: Hourly - Nonexempt*
*Andrews Avenue Residential is a Multifamily Residential Property Management *based on a foundation of providing remarkable services to residents in our communities.
Our team of dedicated and knowledgeable professionals strive to provide residents the most enjoyable living experience at our communities.
*Job Description:*
The Leasing Associate is one of the key team members with a primary objective to maximizing occupancy and providing exceptional services to residents and potential residents.
This is achieved by utilizing professional sales and marketing techniques to generate traffic, networking, promoting resident retention, and providing exceptional customer service.
*Responsibilities and Duties:*
* Greeting prospective residents and providing them with property tours
* Perform proper outreach marketing
* Help create engaging social media initiatives to connect residents
* Follow up on all prospects to ensure all questions are answered
* Assist with resident retention
* Process lease applications and qualifying residents in a thorough and timely manner while adhering to all fair housing laws
* Prepare and compile lease agreement and collect rental deposit
* Inspect vacancies to ensure market ready status
* Coordinate with maintenance staff to ensure smooth move-ins for new residents
* Maintain thorough and up-to-date rental files
* Provide prompt and courteous response to resolve resident’s request
* Support the Property Manager with general office maintenance by answering phones and performing other administrative tasks.
*Knowledge, Skills, and Abilities:*
* Ability to professionally communicate with residents, co-workers, and management
* Ability to professionally maintain confidential information
* Ability to compute rate, ratio, and percentage
* Must have knowledge of Fair Housing laws and regulations
* Must be detail oriented and have good time management skills
* Must be a Team Player with a positive attitude
* Must have basic computer literacy skills
* Must be able to work a flexible rotating work schedule
* Professional etiquette essential!!
*Experience & Requirements:*
* High School diploma or equivalent is preferred
* 1-2 years of residential leasing experience preferred
* Customer service, sales and goal-oriented mindset
* Must have a valid Driver’s License and reliable transportation to respond to on-call emergencies when needed
* Must be able to pass credit/background check, and drug screening
*Benefits:*
* Direct Deposit
* Medical/Dental/Vision Insurance
* Paid Time-Off (PTO)
* Paid Holidays
* 401k with company match
Andrews Avenue Residential, LLC.
is an Equal Opportunity Employer.
In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Overtime
* Weekends as needed
Experience:
* Customer service: 1 year (Required)
License/Certification:
* Driver's License (Required)
Work Location: In person
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