JOB DESCRIPTION
ENVIRONMENTAL SERVICES
TECHNICIAN
PARKS, RECREATION, AND TOURISM
Human Resources
Newport News, Virginia Department
GENERAL STATEMENT OF RESPONSIBILITIES
Under limited supervision, this position is responsible for performing custodial and manual work in
the care and cleaning of various Parks, Recreation and Tourism facilities across the City.
Reports to a
designated supervisor.
ESSENTIAL JOB FUNCTIONS
Performs routine cleaning tasks such as sweeping, mopping, waxing and buffing floors; dusting or
polishing furniture; washes windows, woodwork, and walls; emptying and disposing of trash;
vacuums; sanitizes work and public areas as necessary.
May remove fallen debris and litter from
grounds.
Cleans restrooms and restocks supplies.
Dependent upon assignment, may perform related custodial tasks.
Examples of additional
assignments may include laundering items at the Peninsula Regional Animal Shelter, sanitizing animal
carriers and crates, washing animal feeding dishes, assisting during set-up and break-down of Parks
and Recreation sponsored special events, etc.
Performs other duties as assigned.
PERFORMANCE STANDARD
Employees at all levels are expected to effectively work together to meet the needs of the community
and the organization through work behaviors demonstrating the City’s Values.
Employees are also
expected to lead by example and demonstrate the highest level of ethics.
REQUIRED KNOWLEDGE
Cleaning Methods – General knowledge of cleaning methods, materials and equipment to include
the operation of heavy commercial cleaning equipment such as high-powered buffers and vacuums.
Customer Service – Considerable knowledge of principles and processes for providing customer
service.
This includes setting and meeting quality standards for services, and evaluation of
customer satisfaction.
Safety – Knowledge of occupational hazards, safety precautions and safety regulations related to
recreational activities and other work related precautions.
PC#80385, 80386, 89237, 89238, 89969
Page 1 of 2 Revised 07/01/2023
REQUIRED SKILLS
Interpersonal Relationships – Develops and maintains cooperative and professional relationships
with employees and the public.
Effectively responds to routine inquiries and disputes.
Time Management – Plans and organizes daily work routine.
Establishes priorities for the
completion of work in accordance with sound time-management methodology to meet strict
deadlines.
REQUIRED ABILITIES
Equipment Operations – Ability to use specialized cleaning equipment and materials efficiently and
economically.
Judgement/Decision Making – Ability to use logic and reasoning to understand, analyze, and
evaluate situations and exercise good judgment to make appropriate decisions.
Communication – Ability to listen and understand directions, information and ideas presented
verbally or in writing.
EDUCATION AND EXPERIENCE
Requires one year of related custodial experience, or an equivalent combination of education and
experience.
ADDITIONAL REQUIREMENTS
An acceptable general background check to include a local and state criminal history and sex offender
registry check.
A valid driver’s license with an acceptable driving record is preferred.
This position requires pre-employment medical evaluation.
PHYSICAL REQUIREMENTS
Tasks require the ability to exert moderate, though not constant physical effort.
Some combination of climbing and balancing, to include climbing ladders, stooping, kneeling,
crouching, and crawling.
Some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (10 –
20 pounds).
SENSORY REQUIREMENTS
Some tasks require the ability to perceive and discriminate colors or shades of colors, odor, depth,
texture, and visual cues or signals.
ENVIRONMENTAL EXPOSURES
Performance of essential functions may require exposure to adverse environmental conditions, such as
weather, dirt, dust, pollen, odors, wetness, machinery, vibrations, toxic agents, disease, or pathogenic
substances, hazardous materials, or rude/irate customers.
Assignments in Animal Services may include
exposure to animal/human bites and zoonoses.
PC#80385, 80386, 89237, 89238, 89969
Page 2 of 2 Revised: 07/01/2023