Newport News, Virginia
For over 100 years, at Riverside Health System, we have made it our mission to care for others as we would care for those we love.
Newport News Cardiology Specialists, Monday - Friday
Overview
Responsible for overseeing day to day clinic schedules and technician schedule for proper clinical coverage.
Responsible for training new clinical staff, and providing updates for current staff.
Responsible for tracking technician productivity and regular chart reviews.
What you will do
Ensure compliance and a high level of accuracy of clinical care to patients from our physicians and clinical staff to include charting, testing, and general delivery of medical care.
Maintains a working knowledge of facility, DNV, State and HIPAA compliance requirements.
(National Patient Safety Goals) Provides for clinical emergencies by establishing clinical emergency procedures and conducting staff training on emergency procedures.
Train and monitor clinical staff to ensure high customer service levels are provided during clinic and follow up responsibilities, including responding to patient calls according to practice guidelines.
Acts as a mentor and resource to all clinical staff within the practice and the associated service line.
Demonstrates and maintains a professional relationship with medical staff.
Builds trusting collaborative relationships through timely follow up regarding requests and concerns.
Collaborates with physicians and physician office staff to provide for the specialized needs of the patients.
Monitors/supports/tracks departmental productivity to meet the needs of the department, i.
e.
flex hours, and time off.
Coordinates physician schedule with matrix scheduler and reviews schedules for accuracy.
Ensures physician systems requests are followed.
Manages overview of physician surgeries from scheduling, preparation, documentation, payment and billing.
Effectively utilizes technology to increase efficiency including all equipment, Group Management, MedFlow, Electronic Health Record, Electronic Health Record, and Microsoft Office Programs.
Responsible for facilitating a work environment that reflects performance improvement and high standards.
Works with management to improves processes.
Exhibits appropriate quality service behaviors in meeting/and or exceeding the needs of the practice, customers, co-workers and others encountered as a representative of RMG.
Qualifications
Education
Bachelors Degree, Nursing (Required)
Experience
2 years Medical office setting (Required)
Licenses and Certifications
Registered Nurse (RN) - State Department of Health Professions Upon Hire(Required)
CPR/BLS Certification - American Heart Association/American Red Cross/American Safety and Health Institute (AHA/ARC) Upon Hire(Required)
As a Riverside Health System team member, our benefits have you covered:
Health & Wellness:
Medical Plan Options
Vision and Dental plans (including orthodontic care)
Wellness & fitness center discounts
Onsite pharmacy and delivery options
Riverside Health System services discount
Flexible spending and savings accounts
Healthy lifestyle incentives
Peace of Mind:
Group Term Life and AD&D Insurance
Short Term Disability
Whole Life Insurance
Critical Illness Insurance
Accident Insurance
Legal Insurance
Pet Insurance
Financial Support:
CEUs (MedBridge Education)
403(b) Savings Plan (Immediate Matching)
Specialty Certification Financial Assistance
Company Wide Bonus Program
Employee Help Fund
Work-Life Balance:
Paid Time Off (full- and part-time team members)
Extended illness bank
Employee Assistance Program
Adoption Assistance
Area retail discounts
Community involvement opportunities
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