Intake Referral Coordinator - LPN licensed

*Intake Referral Coordinator - LPN* This role requires you to hold an active LPN license in the State of Va.
Position is located in our Newport News office.
The role assumes the day-to-day responsibility for ensuring superior customer service by coordinating patient referral for home care services.
Ideal candidate will have prior home health care experience and/or Intake experience.
Responsible for the smooth flow and continuity of patient care within the department.
This position offers a great team-oriented office work environment! *Essential JOB FUNCTIONS:* * MUST present a positive and upbeat phone voice to all incoming calls as this position is the first impression to our referral sources and or patients/family members.
* Answers phones for Intake information and enters into the NetSmart system.
* Completes intake form, ICD-10 Coding and routes it appropriately for admission approval.
Forwards the intake to PBR for insurance verification/credit approval/Medicare number verification.
* Conducts initial nursing insurance authorization on new referrals and as needed, maintains tracking log for insurance authorizations and enters into the NetSmart system.
* Maintains referral log for all intakes weekly.
* Follows instructions, is punctual and strong adherence to attendance policy is required for this role.
* Cooperates with supervisor, patient/family, referral sources, and clinical staff.
* Communicates hard to staff cases to the Intake Manager for further review and consideration.
* Assists with in-servicing clinical staff when an educational opportunity presents.
* Performs all applicable duties of an LPN in the event that visits are uncovered, and clinical assistance is needed.
* Works to develop a positive rapport with all staff members and community resources receiving home care services.
* Assists in other branches as needed.
* Any duties as assigned by the Intake Manager/Administrator Job Type: Full-time Salary: $23.
00 - $25.
00 per hour Benefits: * Health, Dental and Vision Insurance * 401(k) * Disability Insurance * (EAP) Employee Assistance Program * (ESOP) Employee Stock Option Program * Life Insurance * Accident/Critical Illness Supplemental Insurance * Paid Sick Time * (PTO) Paid Time Off * Travel reimbursement Job Type: Full-time Pay: $23.
00 - $25.
00 per hour Expected hours: 40 per week Benefits: * 401(k) * Dental insurance * Disability insurance * Employee assistance program * Health insurance * Life insurance * Paid sick time * Paid time off * Paid training * Travel reimbursement * Vision insurance Medical specialties: * Home Health Standard shift: * Day shift Weekly schedule: * Monday to Friday Work Location: In person