ADMINISTRATIVE TECHNICIAN - YP (PART-TIME)

JOB DESCRIPTION ADMINISTRATIVE TECHNICIAN PARKS, RECREATION, AND TOURISM Human Resources Newport News, Virginia Department GENERAL STATEMENT OF RESPONSIBILITIES Under general supervision, this position performs routine to difficult administrative support and functions.
Reports to the Office Manager.
ESSENTIAL JOB FUNCTIONS Performs administrative support work such as word processing, creating spreadsheets, data entry or retrieval, and functions that may require interpretation, judgment and determining appropriate processes to be used.
Performs routine and repetitive administrative support functions such as posting or recording information from a variety of sources that usually involves calculations, research and verification of information.
Functions may include reviewing and completing forms, reports, questionnaires and other similar documents to ensure accuracy and conformance to established procedures and policies.
May be responsible for coordinating, processing, and recording financial and budget information, maintaining office and equipment inventories, purchasing supplies and equipment, and contacting vendors for information and material quotes.
Compiles division payroll from information received to include regular and overtime hours worked and various types of leave taken.
Interacts with the public and others outside the work unit to obtain and provide information and assistance in a variety of circumstances.
Screens and responds to general inquiries and complaints; provides information on policies and procedures; performs other similar types of administrative support activities.
Performs other duties as assigned.
PERFORMANCE STANDARD Employees at all levels are expected to effectively work together to meet the needs of the community and the organization through work behaviors demonstrating the City’s Values of Commitment, Caring, and Collaboration.
Employees are also expected to lead by example and demonstrate the highest level of ethics.
REQUIRED KNOWLEDGE  Office Administration – Knowledge of office systems, practices, procedures and administration.
PC# 52677 Page 1 of 3 Revised: 9/01/2021  Technology – Knowledge of general office equipment and personal computers to include word processing, spreadsheet, and related software.
 Customer Service — Considerable knowledge of principles and processes for providing customer service.
This includes setting and meeting quality standards for services, and evaluation of customer satisfaction.
REQUIRED SKILLS  Computer Skills – Utilizes a personal computer with word processing, spreadsheet, and related software to effectively complete a variety of administrative tasks with reasonable speed and accuracy.
 Interpersonal Relationships – Develops and maintains cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations.
 Time Management - Plans and organizes daily work routine.
Establishes priorities for the completion of work in accordance with sound time-management methodology and estimated schedules.
REQUIRED ABILITIES  Judgment/Decision Making – Ability to use logic and reasoning to understand, analyze, and evaluate situations and exercise good judgment to make appropriate decisions.
 Communication – Excellent ability to communicate, listen to and understand directions, information, and ideas presented verbally and in writing, which may include the preparation of detailed reports including numerical information and statistics.
Ability to handle a variety of issues with tact and diplomacy and in a confidential manner.
 Accounting - Ability to perform arithmetic, algebraic, and statistical applications.
Ability to employ economic and accounting principles and practices in the analysis and reporting of data.
EDUCATION AND EXPERIENCE Requires a high school diploma and 2 years of related administrative support experience or an equivalent combination of education and experience necessary to develop the required knowledge, skills and abilities for this position.
ADDITIONAL REQUIREMENTS An acceptable general background investigation to include a local and state criminal history check, and sex offender registry check as well as a valid driver’s license with an acceptable driving record.
PHYSICAL REQUIREMENTS  Requires the ability to exert light physical effort in sedentary to light work.
 Some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).
 Tasks may involve extended periods of time at keyboard or work station.
PC# 52677 Page 2 of 3 Revised: 9/01/2021 SENSORY REQUIREMENTS  Some tasks require the ability to perceive and discriminate sounds and visual cues or signals.
 Some tasks require the ability to communicate orally.
ENVIRONMENTAL EXPOSURES Essential functions are regularly performed without exposure to adverse environmental conditions.
PC# 52677 Page 3 of 3 Revised: 9/01/2021