Coordinator of Parent & Family Programs

Position Information Position Number 01053W Position Title Coordinator of Parent & Family Programs Employment Category Full Time Operational Unit Mission Statement Student Success at William & Mary empowers students of every background with the knowledge, skills, and awareness necessary to achieve success.
Our departments offer a number of student-centered programs and services to prepare students to learn, lead, and live with integrity and purpose.
Student Success strengthens collaboration among students, faculty, and staff to create a diverse and inclusive culture of excellence via an expanded understanding of academic and personal well-being.
Student Success is committed to providing undergraduate and graduate students with guidance and services essential to the creation of an engaging learning environment where the community is strengthened and individuals flourish.
Parent & Family Programs facilitate and advocate for the role of family involvement in community development and individual student success.
Our programs provide resources and activities that connect families with each other and with the W&M community.
The activities, programs, services, and regulations of the university are all planned with the following objectives in mind.
Parent & Family Programs welcome parents and families to the Tribe; create opportunities for meaningful engagement with the university; connect parents and families with one another; inform and educate parents and families about resources, critical issues, and topics relevant to student success.
Vision: Cultivate a lifelong relationship among families and William & Mary that supports and encourages student success.
Position Summary The Coordinator of Parent & Family Programs supports the Director with the day-to-day operations of Parent & Family Programs and the creation of an engaging environment that welcomes all parents and families to William & Mary.
The Coordinator is an active participant in the implementation of university-wide programs such as Parent & Family Orientation and Family Weekend.
Specific responsibilities include but are not limited to: Provide timely responses and assistance to internal and external constituents of the department.
Meet with students and provide referrals to appropriate academic and related resources.
Create and maintain an effective way to track the progress of all programs and keep leadership apprised of upcoming deadlines.
Manage the online community of undergraduate family members including developing internal procedures for social media posts and responding to parent/family inquiries.
Manage data entry, contact lists, and calendars for the office.
Monitor and reconcile the unit’s budget monthly.
Manage procurement of supplies using the Buywm system if necessary Required Qualifications High school graduate or equivalent.
Demonstrated ability to work with a diverse constituency in a fast-paced work environment.
Excellent written and oral communication skills.
Experience with Microsoft products including Outlook, Word, and Excel.
Demonstrated ability to prioritize and multi-task.
Demonstrated experience working independently and as a part of a team.
Preferred Qualifications A bachelor’s degree from an accredited four-year college or university, or comparable education and experience.
Experience in higher education, working directly with parents and/or students.
Demonstrated high-level administrative experience which includes advanced computer skills and demonstrated experience with office software, social media platforms, texting, and email applications including Banner, Qualtrics, Constant Contact, Cascade, QLIK, Advocate, and Touchnet.
Advertised Pay Range Up to $38,500, commensurate with experience.
University Salary Range U05 Department 220000 Dean of Students Location William & Mary Is the position remote work eligible? Not eligible Remote Work Disclaimer Remote work eligibility is not guaranteed and is subject to approval.
Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor’s ability to manage remote workers.
Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.
Job Open Date 12/17/2023 Review Begin Date Job Close Date 01/22/2024 Open Until Filled No FLSA Non-Exempt Position Term 12 month - Restricted Special Application Instructions Conditions of Employment This is a non-exempt position, eligible to receive overtime in accordance with the Fair Labor Standards Act.
This position may be subject to overtime during high peak times, etc.
as directed and approved by the supervisor.
Demonstrated ability to handle sensitive issues and maintain confidentiality.
EEO Statement William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university.
The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.
Background Check Statement William & Mary is committed to providing a safe campus community.
W&M conducts background investigations for applicants being considered for employment.
Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.
Benefits Summary Statement William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).
Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule.
All employees have access to fitness facilities on campus.
Staff members also have access to the university libraries, and much more.
To learn more, go to: https://www.
wm.
edu/offices/uhr/benefits/index.
php?type=none